Laptop after repair. How to turn a penny for an inaccurate laptop, tablet, phone (with a ticket) for a guarantee

For the sake of lawyers:

1. I have the same power, I myself missed my laptop and the screen is broken, how can I send it in for repairs for a guarantee?

1.1. --- Hello shanovnyy inspecting the site, it is not clear that the mechanical failure is your fault, and not the virobnik, the virobnik will install a guarantee on its failures and nedolіki.

Good luck and all the best to you, lawyer Ligostaeva A.V.

Did help help you? Ta nі

1.2. Ni. Mechanical failure the process of exploitation has no sign of warranty.

Did help help you? Ta nі

2. Broken laptop under warranty with repair is not suitable for work.

2.1. Write a claim, don't let it change.

Did help help you? Ta nі

2.2. If more than 15 days have passed since the day of sale, you may no longer be entitled to a warranty repair

Did help help you? Ta nі

3. The windows system on the laptop was broken under warranty, so I can turn the pennies.

3.1. So you can.
"Technically foldable goods of good quality and for which installation of the guarantee term cannot be turned through those that are applied, without being worthy of color, rosemary then.
Prote! As if you were sold a non-yak_sny goods, v_dpov_dno to Art. 18 of the Law of the Russian Federation "On the protection of the rights of spozhivachіv" dated 07.02.1992 N 2300-1 for a period of 15 days from the moment of purchase of the goods, you have the right: to wait to return the price paid for the goods, or to replace the goods of the cієї brand.
"

Did help help you? Ta nі

4. The laptop is under warranty, why should it be repaired 3 times from different reasons, I’m breaking again at once, how can I turn the pennies for the laptop?

4.1. It was necessary for a long time to write to them a competent claim about the redistribution of the contract and the return of pennies.

Did help help you? Ta nі

4.2. Timofiy.
In your situation, you should apply for a letter of claim to the store, and perhaps turn your wallet at the time, and then apply for a summons to the court.

Did help help you? Ta nі

5. Hacked laptop, expensive repairs are required for everything. From the moment when you bought yoga it took 1 year and a month, it is written in the receipt that the guarantee is 1 year, but you know (and later, having already begun to read it on the Internet) that for electronic equipment by default, there are 2 years of guarantee, it is only necessary to bring it it’s not your fault that the breakdown has become. The food says that it’s true, after all, why am I wrong in my mind?

5.1. Nezrazumilo, what is the default? In order to repair the seller's account, or to turn the pennies, it is necessary to conduct your own examination.

Did help help you? Ta nі

5.2. It is necessary to carry out an examination, in order to install a factory hatch, contact the Seller for a turn penny koshtіv.

With honor lawyer Jikia N.N.
Free consultation tel. 8-905-030-75-55

Did help help you? Ta nі

6. My friend has a broken laptop under warranty! Yogo was taken from the master! They said for a stretch of 40 days to sort out! And you need to be with us on the Internet! You are responsible for giving me another computer for the next hour! Chi no!

6.1. Sorry, at the top. It's simple - such a goiter, with a warranty repair, before the buyer, it is less for the seller, and not for the master.

Did help help you? Ta nі

6.2. So, give it a little similar product for an hour of repair at the request of your friend. (Art. 20 of the Law of the RF RF) - for a stretch of 3 days, goiter...

Vіn taku visuvav chi nі?

You won’t pronounce the maisterna itself, that’s for sure ... It’s prescribed in the law, - TO VIMOGY KORISTUVACH ...

Did help help you? Ta nі

7. We bought a laptop on 10/14/17, and the month of vins was broken, and the problem with the hard drive itself appeared. Went for repairs under warranty, repaired. Having passed the river and the month, if the guarantee has passed, the wine will break again. I stopped working on the monitor. We want to file an application for a claim and turn the pennies. Chi є we have a chance їх to turn?

7.1. You need to write a letter of claim on pіdstavі stattі 18 of the law "On protection of rights of spozhivachіv" і vmagati exchange of goods or return of money. Have a nice day.

Did help help you? Ta nі

8. Having bought a laptop a month ago, the sensory mouse was broken, the laptop is under warranty, that I can work it out.

8.1. Yakshcho tse garantіyny vpadok, then. it was not your fault, it was your fault to repair it. If the repair is not possible, goitre should be replaced.

Did help help you? Ta nі

9. I bought a laptop in Eldorado + got a guarantee for 2 years. The computer was hacked after 2 months, I was remembered for the same model, I proprated it for 7 months. At the same time, I was reminded of the computer again for a new model with an additional payment + I re-issued a guarantee for 2 years already for a new model, not a day later it showed defects. Can I return the full amount for the computer or is it possible to exchange?

9.1. On the basis of Art. 18 of the Law on the protection of the rights of saving the goods You may not have the right to pay 15 days from the date of the purchase (or at your return of the goods) to show the seller, either about the replacement of the goods for such goods, or about the return of the payment of the costs, at the time of the appearance of the goods nedolіkіv. Raju at the time of the return to the seller once handed over to you the motivated claim. I can help you with folding claims, get back. Hai be happy.

Did help help you? Ta nі

10. When I bought a laptop charger, I saw a check, but they didn’t see the warranty card on the packaging of the charger, it says that the term of the guarantee is one time, but through the charge the charger is broken, can I return to the seller with a claim?

10.1. Sergei.
Beyond the boundaries of the term of the guarantee, it is possible to present extortions, as it is not enough shown in the boundaries of the two years of purchase. In case of any obov'yazok, to bring that the stench did not blame the victim, to lie on the victim himself, Articles 18,19 of the Law "On defending the rights of the victim."
Tobto prior to the conclusion to the seller (virobnik) with claims, it is necessary to conduct an examination of the goods with a wet bag with further vіdshkoduvannyam її vartostі by the seller (virobnik).
Dyakuёmo for your zvernennya.

Did help help you? Ta nі

11. The laptop was broken, the guarantee was right, the seller was immediately sent for repairs, the check was 45 days, they did not give a replacement, you can return the pennies.

11.1. If they didn’t give a subpoena for a letter, then it’s necessary to collect a penalty from them for a leather repair day, if only a decent amount could be paid.

Did help help you? Ta nі

12. Having brought a laptop to the pawnshop, Hacked in a deaky hour, to that the guarantee was still under warranty, having given the store for repair, after 45 days had ended, having written on the return pennies, but so there was no credit agreement with the payment. At the same time, I already knew that the pawnshop was guilty, they accepted the river without receipts for payment, or less work.

12.1. Those who enforced the voluntary order with the returned funds through the validity of the loan agreement, the practice has been expanded (the fight against transfers to the preparation of credit d / s), however, the Courts do not accept such a fact to respect. I recommend vimagati return vartostі goods to the court order.

Did help help you? Ta nі

13. At the fall of 2017, I bought a laptop, for a month I got angry. Behind the family furnishings, I could not afford to repair it. At the same time, I gave a guarantee for repairs. The laptop maw looks like a commodity, all the equipment was saved. Vchora priyshov іz repair z podryapinami. Can I ask about the return of pennies?

13.1. It is also important to look at checks for repairs. As it is written in the repair documents that you were built with scuffs and scuffs (sellers always write like that), then you can’t do anything. If the repair documents do not indicate that the laptop was already given with scratches, then you have a chance to turn the laptop back.

Did help help you? Ta nі

Consultation for your diet

calls from Moscow and mobile without any fees throughout Russia

14. Having bought a laptop from a store, I got ripped off, the laptop is still under warranty. Kupuvav 10 months ago. Bring it to the store. At the store, they advised me to take yoga and they corrected me for service center. Did they legally stink?

14.1. Shanovny vіdvіduvachu
Insanely wrong - I gave you an early warning

Good luck with your diet.

Did help help you? Ta nі

15. Hacked laptop. Went to the service, yogo was welcomed. Brought it home, but it doesn’t work (the same problem) Warranty for repairs - 1 month. Chi can I vimagati turn the pennies? I don’t want to renew my laptop for a second inspection and repair.

15.1. If the laptop is under warranty, then you can turn the pennies at the store.
Ready to accompany the whole procedure, go ahead!

Did help help you? Ta nі

16. Bought a laptop on 05/15/2016
By the end of time, the rock won out and we were repaired in the service center for a guarantee! After 5 days, the warranty will be drained, the laptop will break again! Can you send it back? Can you exchange it for a similar product? Are there any other options?

16.1. Artem guarantee is continued for the period of repair. In addition, if the laptop has been repeatedly rebuked at the warranty repair, then you have the right to apply for a letter of claim before selling it for the return of the money. Repeated failure - tse already suttєvy nedolіk. Claims must be made during the repair and breakage of the boule.

Did help help you? Ta nі

17. Since then, having bought a laptop, for this term the laptop was broken 2 times, because the wines were under warranty, they were free of charge in the service center, but the warranty ends, and the laptop was broken 3 times, so you can replace your laptop with a new one or turn a penny ( At the service center, it’s better than half a year for everything, and after a couple of months, the wines are again broken)

17.1. What can you do to change the return of pennies for singing minds?

Did help help you? Ta nі

17.2. So, you can, do not send yoga for repairs, but apply with a letter claim to the address of the seller of the picker on the basis of art. 18 of the law about the defense of the rights of citizens.

Did help help you? Ta nі

18. We bought a laptop with a loan 11 months ago, we broke the store, taking it for repair, and after 45 days, we told you that we didn’t repair the laptop and get ready to turn us a penny for a new one, as well as for a new one, we overpaid 8 tons on a loan, so we can turn it around, the laptop is still under warranty.

18.1. Can you turn and repay for a loan, for which letter is required a claim is motivated based on the norms of the Central Committee, have you seen the act of replacement?

Did help help you? Ta nі

18.2. Olena!
Yes, well, you can! You will be responsible for turning the laptop back, for which you will pay part of the loan that you have lost, and the rest will be left with you. Also, from the seller, who comes out of art. 18 of the Law of Ukraine "On defending the rights of victims" You have the right to claim compensation for all damages.

Did help help you? Ta nі

19. Hacking a laptop for taking a loan is still under warranty, after the repair, the store is ready to turn a penny for a new one, but how about a loan, which we pay for a new one, there are no such models in the store.

19.1. In this case, it is only necessary to collect pennies from the store in full obligation and repay the loan. There is no other way out. Get food from the store.

Did help help you? Ta nі

19.2. Olena! Take away the money from each other and repay the loan in advance.
Good luck and all the best to the new roci.

Did help help you? Ta nі

20. I have the same request. I bought a tablet. There was a guarantee for the new one, which I paid. The tablet is broken. I sent it to the service center, but they didn’t accept it for me, asking for the one that I can’t give a box like a laptop, so I forgot and I know the barcode for those that are not in the warranty card and the seller’s signature. What is right? I have nothing in my presence and I did yoga.

20.1. Ні, not є lawful dії zgіdno zі art. 18 POZPP. Write a claim and have a friend accept a tablet for repair - go to court.

Did help help you? Ta nі

Did help help you? Ta nі

21. The whole laptop was cracked, marveling at nothing, we can’t figure out what the problem is, the wine is under warranty, we can have a year after the warranty after the crack?

21.1. If the seal is broken and if there are visible internal flaws (there are cracks on the screws), then it will not be accepted as a guarantee.

Did help help you? Ta nі

22. What work did they do to repair a laptop, zlamavsya hard drive wine under warranty and checkable more than 65 days, what can we do? Thank you.

22.1. Olena Viktorivna. Submit your claim to the service organization. Dali apply to the court in accordance with the law about the defense of the spy.

Did help help you? Ta nі

23. Breaking a laptop, on a new one, you carry rubbish, so don’t spit on a breakdown. Can I return it for a guarantee without documents?

23.1. Without documents, unfortunately, do not turn.

Did help help you? Ta nі

24. Bought a laptop from a commission shop. Through tyzhenya zlamavsya, to that bula garantiy, scho we brought yogo for repairs. The axis has already passed the month, the laptop has not been repaired yet, explaining how the breakdown is foldable, how to respond and how to work in this situation? Thank you!

The relevance of the article was revised by us by the camp on 03/13/2020, according to the site, you will be fine with the Rules

Let's take a look at two possible fluctuations, in which case we can blame the need to exchange a laptop for another one:

Your purchases of a laptop turned out to be defective (inadequate capacity, zіpsuvavsya, torn, falling apart) and if you care that it was not your fault, but the fault of the seller or the seller.

Buying a laptop is simply not worthy of color, sane looking, For other parameters, or simply do not follow the expansion.

If the goods are brought up to the category -, then the term of the guarantee for the new one can begin to run from the moment the season starts;

if the goods lie down to the group - then special rules for the exchange of goods will be established;

If the goods lie up to the group - then there will be special rules for how long the delivery should be.

Notebook exchange term

The exchange of a laptop is possible by extending the term of the guarantee, but as a result, the guarantee has not been installed, or ended, by extending two years from the moment of transfer of the laptop.

What can you pay for

You can not only exchange a laptop for another one, but empty the blown churn that resulted in the sale of a non-defective (defective) laptop to you;

Pererahunok that surcharge

When replacing a laptop of an inadequate capacity with a laptop of the same brand (yellow model and (or) article number), there is no change in price.

When replacing a laptop with the same, but a different brand (model, article) at a different price, the price of an old laptop is lower than the price of a new, given laptop, you will need to pay the difference in prices.

Call

Tse shvidko that effectively, tsіlodobovo and bezkoshtovno!

The consultation turned out to be bad 179

well, the price of an old laptop is higher than the price of a new, given one, the difference in prices is paid less.

the price of a laptop for a moment yoga replace.

Don't forget to take the following documents with you:

warranty card;
foreign civil passport ();
a commodity or a cash receipt for a laptop, but if such documents are available, you may have the right to apply for the display of certificates.

Like a laptop purchases in an online store

As the seller does not wait for the exchange of a non-acidic laptop under warranty

laptop replacement: If the expertise will be established that the laptop is not the fault of the purchaser, the seller of the goiter will exchange the laptop for a new one;

If the seller is not ready to return a penny for an inaccurate laptop, the guarantee for which has expired or has not been installed.

laptop review: at a glance, if the seller is not ready for the exchange, the buyer is guilty of conducting an examination of the laptop himself. If so, the examination is carried out at the expense of the purchase, the shards of obligations should be brought to the attention of the fact that the shortfalls of the laptop were blamed before their transfer, or, for reasons that were blamed until that moment, lie on the purchase.

Notebook exchange: If the expertise will be installed, that the laptop is not the fault of the purchaser, the seller of the goiter will be exchanged for a new one.

Replacement of laptop low capacity

Notebook exchange term

The exchange of a laptop with a good capacity can be carried out for 14 days after the first day of purchase.

Wash the exchange

Bezkoshtovna consultation no matter what you goitre!

Call

Legislation is constantly changing, and the skin situation is individual.

Save your time and pennies - call professional lawyers, or go back to the online consultant in the lower right corner.

What can you pay for

Like the seller won't be able to return the pennies for a black laptop

Return to court: if the seller is required to comply with the law, if it is possible to file after the withdrawal of a letter of claim, the next case will be filed before the court with full legal capacity.

Chi can turn up the laptop store? In some ways, the store can take the laptop back and on some types of wines, can I recommend?

Wanting equipment to lie down to folding technical goods, її Turned over by legislation. Illegal swipe from the side of the seller pіdlyagaє skarzhennya and є pіdstavoy for reverification by the controlling body. To that spozhivachevі it is necessary to know, yakі rights vіn maє when the goods are turned.

Substations for the return of technically foldable goods

Vіdpovіdno to the provisions of the law, on the warehouse of technical goods, transfer of such approvals to the Decree No. 55 of 1998, the rules about the return of that exchange of goods to analogіchny are not expanded. With the features of the sale of such products, as well as the purchase, it is hoped that you can get acquainted with the purchase of a trading floor, check the correctness and camp.

Prote at once, do not start hoping for the possibility of knowing the goods that are bought, let’s say, when you buy it through the “Internet” measure. How to turn the laptop at the store, how to fix it right? When selling goods remotely, yogo can be rotated for 7 days. Whenever possible, save your commodity appearance, accessories, packaging.

It is possible to give the laptop a good quality only, if the buyer does not recognize it at the time of arrival, or if the seller is happy to take the goods back.

Can you return a laptop to the store if it shows a shortfall? If the technically foldable goods are not enough, they should be sent to the store. For normal short-lived, a 15-day term is established, for normal, less recent - 2 years.

• vіdshkoduvannya zbitkіv vnaslіdok kupіvlі non-yakіsnogo goods;
• replace for other goods from pererakhonkom vartosti;
• replace the goods with a different brand;
• money return.

Legislation transfers the turnaround of a folding technical product to the seller for displaying new sources of shortages.

Rotate a non-flammable laptop

For technically folding products, the term 15 days is set for the return to the seller.

• lack of obov'yazkovim tekhnіchnym vomogamy, scho vysuvayutsya to this category of goods;
• the inconsistency of the technique of the description, induced in the land, at the time of laying;
• the laptop is not suitable for purposes, for some wines it can be bought;
• the seller knew about the size of the laptop, but ignored them and sold the wrong product (for example, a heavy gaming computer was needed, and the purchase was a weak office one);
• laptop, purchases for a clear description, actually v_dr_znyaєtsya.

When the goods were returned to the store, they soon caught up with them, the seller could not make a purchase in the vіdshkoduvati vartіst, the vartіst of the laptop decreased.

Can you rotate your laptop after the 15-day term?

Legislation will be introduced to change, if it is possible to return the goods.

• yakі it is impossible to suck;
• yakі take it even more smoothly, that tse will require great amounts of financial resources at that hour;
• revealed more than once;
• quiet, which appeared after their adoption again.

The buyer can help replace or repair the laptop, but if there are reasonable terms for solving the problems, the purchase can be easily satisfied.

The impossibility of breaking the laptop for more than a month on the river through the first part of the breakdown, while the equipment is still under warranty.

Most of the time, you can show the return of the warranty term, which begins to be calculated on the day of purchase of the laptop. If it is impossible to set the date of the wedding, then the moment when the goods are released by the picker is taken as the basis. As the warranty term is over, you can return to the store for two years after purchasing a non-acidic laptop.

A laptop with a small amount can be turned over within fifteen days, in case of significant problems with technology, the legislator allows you to return to the store between two years, or by extending the term of the warranty service.

laptop turning procedure

If a technically folding product has a shortage, the buyer is guilty of returning to the store, making a claim. It is better to prepare a claim with two accomplices: for the seller, for yourself (it is necessary to ask the store to put a sign on it with the date of acceptance of the document). It is folded to a contented sight, ale bazhano as much as possible reporting and descriptions of the revealed shortcomings that essence could not. Before the claim, it is necessary to add all the actual documentation.

The buyer, as indicated above, can return to the store after the end of the warranty term for two years. In such a case, the lack of a product can be stumped by the wrong direction of the seller, or the postal worker with a laptop before the sale, even if the end of the guarantee, the return to the shop becomes impossible. The purchaser of the claim is responsible for properly priming the reason for the return.

What laptop can be found on no warranty service the seller is responsible for properly documenting the procedure. Vіn mає draw up an act with the one who bought the buyer with the shortfalls revealed in the process of exploitation, describe them. In order to return the goods to the clerk, the goods invoice is issued for the specified reasons for the return, the price for one item, the number of the check, date.

The store can check the quality of the product. Such a re-verification is considered as an expert and it is called to be carried out by the service center. The buyer may have the right to be present. Behind the pіdbags wineries are to be blamed for those who showed shortfalls in the goods. As a result of the re-verification of the vinyl, a serious situation, an independent examination is carried out for the account of the store.

After the assessment of the laptop by an expert, the buyer, who is not fit for your needs, can turn to another expert organization, having paid for the services himself.

Krіm moreover, yak rіshennya ekspertizi, so і vіdmov shop at priyomі goods can be oskarzhiti to the sovereign ї іnstancії.

Visnovok of an expert can be slandered in court, and if you bring the store to the store in the wrong way, you can turn to the Rosspozhivnaglyadu that prosecutor's office. It is up to the competence of these bodies to include carrying out re-examinations and defending the interests of caregivers.

A laptop, which has a shortfall, can be accepted at the store without problems. Something didn’t happen, because the results of the examination of the purchase did not prevail, and the sensation turned to the state authorities for the restoration of justice.

Everyone has the right to turn back purchases of goods for a period of 14 days from the moment of purchase, if the goods are not in vzhitku and save the commodity look. However, what is the right to expand on a laptop? In this article, we have a problem on the food chain, and we also look at the problem of returning to the laptop store in case of shortfalls.

Can you rotate your laptop for 14 days after purchase?

The right to return the goods nalezhnoї yakostі protyagom 14 dnіv maє pevnі vyluchennya, yakі peredbachenі u Declaring order vіd 19.01.1998 No. 55. , on which guarantee lines are installed. In his office, the Order of Order No. 924 dated 10.11.2011 is established, that to technically foldable goods lie, zocrema, "computers are stationary and portable, including laptops." Today's laptop can be carried without special sums to the goods of the by-button acknowledgment;

in such a manner, spozhivach can not return the laptop to the store within 14 days after the purchase.

How to turn the laptop, which has a known defect?

If there are any other defects in the laptop (overheating, militantly turning on too thin), it is necessary to determine which stinks were caused by exploitation (operational defects). If a defect is a defect, then the seller and the manufacturer of the goods are responsible for new vіdpovіdalnіst і zobov'yazanі yogo usunuti. If the defect is to lie before the exploitation, then for a new one, please help.

Otzhe, virobic defect - The defect, which appeared as a result of shortcomings during the manufacture of the laptop, - the manufacturer and the seller were responsible for the new one.

Operating defect - A defect that appeared during the operation of a yak_sny laptop, - for the new one, the rescuer himself carried it.

By what rank, as a rule, is the installation of the fact, to what extent the defect, which appears in the laptop, is to be seen? If the laptop breaks down (there is a small gap in the sky), it is necessary to send the seller for repair, or for the authorization of the service center of the vibrator. With the method of establishing the reasons for the shortcomings, the seller and the service center carry out diagnostics of the laptop, according to the results of which it is determined that the defect is a chimney-operating defect. If it is an operational defect, then it may help to carry out repairs on a reimbursable basis. If the defect is a virobnic one, then the lifeguard has a number of rights, if he lays down, if there is a defect.

Important: insanely diagnostics, carried out by the service center and the seller, there are no residuals, but the results are most often unreliable in communication with the obvious zatsіkavlennosti of the seller and the authorized service center. Therefore, in times, as the results of the diagnostics seemed to you inconsistent, you should look after an independent technical examination to determine the reasons for blaming defects in one of the expert organizations.

Turning to the rights of a gentleman for the manifestation of virobnicheskih nedolіkіv:

- If the shortfalls were shown for 15 days from the moment of purchase, then it may not be less important to get a free repair of the goods, and th return of paid pennies, as well as the exchange of a laptop for a new one. Moreover, we can’t see the significance of the suttєvim є manifestations of the shortcomings: the biting pixel on the display, or the key of the keyboard, which is falling, already є sufficient for turning the laptop.

- If the shortfalls were revealed after 15 days, then, following the rule of thumb, you may need to carry out a cost-free repair or proportional change in the purchase price, or not return pennies for a laptop or change it for a new one. The right to vimagati turn chi exchange vikaє is less for vipadki.

important: not of fundamental importance, it was revealed by a short stretch of the warranty term between the borders. For its meaning, the guarantee term is the same term, which, for a short time, like a wine, is transferred to the virobnichiy, and beyond its borders, it is exploitative. But if it is less than an allowance, to that, as an independent examination has confirmed the virobnic nature of the defect, then the end of the warranty term can not be taken to respect.

You can return the laptop to the store after 15 days from the moment of purchase, even(talking about the shortfalls far away, they toil at the uvaz, less than the arable shortfalls):

1. The manifestations of the laptop are few and far between, in other words:
   • nedolіk nepereborny or
   • the versatility of yoga usunennia is supernaturally great, otherwise
   • the term yogo usunennya is transcendentally great, otherwise
   • є low defectiveness, which can lead to the impossibility of breaking a laptop.
2. The seller of the authorizations of the service provider did not allow the repair of the installations of the term. The term for the repair is determined by the contract (receipt of the building for the repair). If it is not specified in the contract, then the repair may be subject to the minimum possible term, which is calculated as a fallow due to the nature of the defect. In this way, if the defect is due to a 30-day delay, if the term was broken by the seller or by an authorized service, then you will take away the right to turn the laptop, exchanging it for a new one or pennies.
3. Contact with periodic laptop repairs quick relief of the ability to overcome yoga more lower 30 days.

If you look at more in the past, you can turn back the pennies paid for the laptop or exchange it for a new one.

The relevance of the article and the validity of the legislation was confirmed by the state as of September 01, 2017.